Frequently asked questions
What's the difference between pressed and flat magnets?
Pressed magnets have multiple pieces: A metal sheet, a photo, and a clear mylar sheet pressed by machine around an acrylic core. The magnet is then attached to the assembled magnet.
Flat magnets are flexible and consist of a photo attached to a magnet sheet.
How does the custom photo magnet process work?
Select the Quantity on the product page, then click or tap the 'Choose Images' button. This will open a window where you can upload and crop your photos.
What photo quality works best?
Clear, well-lit photos with good resolution work best. Avoid heavily zoomed-in or blurry images, since these don't translate well to a small magnet format. The cropping tool in the photo uploader is helpful to determine the correct size.
How long does it take to receive my order?
We will work quickly to ship your order as soon as possible. Orders are handmade to order and typically ship within 2-3 business days. Please allow extra time during holidays and peak market season. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Can I order in bulk for weddings, events, or businesses?
Yes! We offer bulk pricing for weddings, corporate gifts, and events. Reach out through our contact page and we'll get back to you with a custom quote.
How much does shipping cost?
Shipping is $6 up to $35. Shipping is free over $35.
Do you accept returns or offer reprints?
If there is an error with your order such as a product being damaged or defective, please contact us and we will promptly resolve the issue.